![]() From the home screen, swipe down from the Notification bar then select the Settings icon > scroll to and select General management > Reset > Reset network settings > Reset settings > Reset. RESET NETWORK SETTINGS: Resetting your network settings deletes previously associated Wi-Fi networks, security passcodes, Bluetooth devices and cellular network data settings.Note: If you are unable to access the screen to 'Restart' the device or if it becomes unresponsive, press and hold the Volume down and Power/Lock buttons simultaneously for 10 seconds, until the device restarts. Press and hold the Power/Lock button, then select Restart. RESTART YOUR DEVICE: If a power cycle does not resolve your issue, perform a device restart.To turn the device back on, press and hold the Power/Lock button until the screen lights up. ![]() Press and hold the Power/Lock button, then select Power off. The first step is to power cycle your device. POWER CYCLE YOUR DEVICE: There are multiple ways to reset your device if you are experiencing issues. ![]()
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